Privacy Policy

Last updated: 2025-12-09

This Privacy Policy (“Policy”) explains how UAB “Mastersel”, company code 307424990 (“we”, “us”, “the Company”), collects, uses and protects personal data when you visit our website www.mastersel.com (“Website”) or use our services.

We are committed to protecting your privacy and ensuring lawful processing of personal data in accordance with the GDPR (EU Regulation 2016/679) and other applicable data protection laws.

1. Data Controller

Data Controller: UAB “Mastersel”
Company code: 307424990

2. What Data We Collect

2.1. Data You Provide

We may collect the following information when you submit forms or contact us:

  • Full name
  • Email address
  • Phone number (if provided voluntarily)
  • Company name
  • Message content or inquiry details
  • Any additional information you voluntarily provide

2.2. Automatically Collected Data

When browsing the Website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Access date, time and duration
  • Viewed pages and navigation data
  • Cookies and analytics data

2.3. Data from Third Parties

We may receive anonymous aggregated data from:

  • Google Analytics
  • Meta Pixel
  • Other analytics or advertising platforms

3. How We Use Your Data

We may use your personal data for the following purposes:

  • Responding to inquiries and providing services
  • Managing and improving the Website
  • Ensuring technical and operational security
  • Fulfilling contractual obligations
  • Sending marketing communications (only with your consent)
  • Complying with legal requirements

4. Legal Grounds for Processing

We process your data based on:

  • Consent (GDPR Art. 6(1)(a))
  • Contract performance (GDPR Art. 6(1)(b))
  • Legal obligation (GDPR Art. 6(1)(c))
  • Legitimate interest (GDPR Art. 6(1)(f))

5. Cookies

We use cookies to:

  • Ensure proper Website functionality
  • Analyse Website usage
  • Personalize marketing (with consent)

You can manage or disable cookies in your browser settings.

If needed, I can prepare a separate Cookies Policy.

6. Data Retention

We store data only as long as necessary for the purposes collected:

  • Inquiry data: up to 2 years
  • Contractual data: according to legal requirements (commonly 10 years)
  • Marketing data: until consent is withdrawn
  • Cookie data: according to cookie type (session to 24 months)

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request data correction
  • Request data deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • File a complaint with the State Data Protection Inspectorate or your local authority

8. Data Sharing

We may share your data with:

  • IT, hosting, email and analytics providers
  • Marketing partners (only with consent)
  • Legal authorities when required by law

Data may be transferred outside the EU/EEA only with GDPR-compliant safeguards.

9. Data Security

We implement technical and organizational measures to protect personal data from:

  • Unauthorized access
  • Disclosure
  • Loss
  • Alteration
  • Destruction

10. Changes to This Policy

We may update this Policy periodically.
The latest version will always be available on our Website.

11. Contact

If you have questions regarding this Policy or your personal data, please contact us using the details provided on our Website.

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