Shipping & Logistics
Updated March 2026
Shipping is managed through the Carriage section of your dashboard. This is where you track shipments, print labels, and schedule courier pickups. Mastersel coordinates with courier partners to handle international delivery — your job is to pack the product and hand it over.
All logistics costs are covered by Mastersel. You don’t pay for shipping, customs, courier services, or international delivery. These costs are absorbed by Mastersel’s marketplace markup.
Shipping Process
After confirming an order, follow these steps to complete the shipment:
- Confirm the order — this triggers automatic generation of the shipping label and invoice
- Pack the product — use appropriate packaging materials, protect fragile items
- Print and attach the label — download the shipping label from the order details and attach it securely
- Schedule courier pickup — go to the Courier page and request a pickup for your parcels
- Hand the parcel to the courier — have everything ready when the courier arrives
Shipment Statuses
Track your shipments through these stages in the Carriage section:
| Status | Description |
|---|---|
| Waiting | Parcel is packed and labeled, awaiting courier pickup |
| On the way | Courier has collected the parcel and it’s in transit to the customer |
| Delivered | Successfully received by the customer at the destination |
Delivery Destinations
Since Mastersel sells across multiple European marketplaces, your products may ship to various countries. You don’t need to worry about customs paperwork or international shipping regulations — the system generates all necessary documentation automatically when you confirm the order.
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